Managed Services for Today's Growing Companies
We turn the traditional IT support paradigm on its head.
Traditionally IT has been dominated by companies utilizing a group of level 1 technicians to answer the phones and you're forced to go through a time consuming and frustrating process to try and get your problem escalated to an employee that has any clue what you need. We turn that model over and have your calls start with your Technical Account Manager.
Your Technical Account Manager is your primary contact, the person helping to ensure your IT infrastructure is working for you and your biggest advocate. They will take your call or email and either quickly resolve the issue themselves or where practical they will assign simple tasks to a technician (provisioning a new user that starts in a week, computer imaging, etc).
No longer do you have to fight to have your issues understood. Talk to someone who knows you and your business from the first call. It's IT, reimagined.
All the services we provide are configured using industry best practices we've developed over years as a successful Managed Services Provider. We pre-configure each service so it is ready to go as soon as you install on your machines. Security and Meaningful updates from the word 'Go'.
High Value Pricing
Our vision of a Next-Gen IT partner includes ease of setup, pricing transparency and high value proposition. All services are Pre-Configured and ready for your use within hours of sign-up. No Sales Calls, no lengthy meetings and no pressure. Just easy to use, high value tools configured to industry Best Practices.
Our US based, World Class NOC team are here to support you with anything you need, 24/7/365.
No Long Term Contracts
Our services are provisioned as monthly subscriptions that can be cancelled at any time. Annual agreements are now available at a 10% discount!
Our Services are all powered by the cloud with no need for a central installation, expensive hardware or geographic limitations. Manage all of your devices and services from any location at any time.
No IT Person Needed?
We know that you might not want or need an IT person. That's why our Monitor and Manage solution is a completely end user managed solution. You have access to all of the technical tools you want, while saving on the cost of our team managing the services. We're always here to help if you have a problem though!
TeamViewer Remote Access
All of our Managed Services accounts include a FREE TeamViewer remote access license for each managed device. Use this to empower a remote workforce or allow your technical staff to access user's computers that need assistance.
30 Day Guarantee
If for any reason you are not satisfied with our service in the first 30 days we will provide you a full refund of your first month's service.
All About Us
What You Need to Know
Paradise InfoTech has operated as a successful traditional MSP 2009 and envisions a future where IT Services are more user focused.
With so many small and medium companies that want to ensure the security and stability of their systems but don't want or need traditional IT services we offer Next-Gen Managed Services. Manage your diverse group of technology assets from anywhere while ensuring your data's security and your peace of mind.