Monitor almost anything – from anywhere
Monitor your entire IT infrastructure from a single-pane-of-glass and create custom alerts based on system performance. The Paradise platform monitors:
Windows and Mac workstations and laptops
Windows servers
Cloud infrastructure
Network devices, including printers, firewalls, routers, and switches
Get in-depth critical insights into endpoint performance
Our low-footprint agent runs across Windows and Mac endpoints using native platform data acquisition techniques. You can monitor a host of information, including:
Processors
Running processes
Disk and volume information and usage
Memory
Network adapters and utilization
Public and private IP address
Software and hardware inventory
Services
User logs
Event logs
Microsoft Security Center status
Windows product key
Device serial number
and many more!
Get Monitoring Data In Real-Time, Before Your Users Come To You With Questions
Our monitoring and alerting capabilities include:
Performance thresholds (i.e. CPU usage, hard disk usage, etc)
Windows Services (i.e. print spooler is down)
Templates for Exchange, SQL Server
Low footprint agent
OS Patching for Windows and Mac devices
Whether you have 50 endpoints or 5000, Monitor and Manage enables you to automate your patch management actives with granular control over when and how endpoints are patched. With Paradise, you get:
Windows and MacOS operating system patching
Patch automation
Windows driver and feature updates
Granular control of patch schedules, approvals, overrides, and reboot options
Take control with a single click
Our remote control solutions enable you to take control of attended or unattended endpoints with a single click and is available out of the box with virtually no setup. With TeamViewer your connection will be fast, secure, and stable so you can complete tasks faster.
Give remote workers fast and secure access to on-premises IT assets
With Paradise you can provide end-users with remote access to their on-premises workstations and networks from anywhere – without compromising security. Granular permissions and action logs ensure only users with correct permissions access their assigned endpoints and IT can audit device access. With Remote Access built in use our granular security roles to define how users can interact with your machines.
Teamviewer
Teamviewer offers an all-in-one solution for secure remote access and support. Paradise's single pane of glass Teamviewer integration enables:
One-click remote access
Windows and mac support
Cross-platform support (connect from desktop app, browser, or mobile app)
End-user sharing
File transfers
User chat
Remote audio/video
Session recording
Detailed connection reports
End-user connection permissions
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All the reports you need to manage your endpoints
Reporting is a critical aspect of IT management – whether to customers, business users, or to your own team. Paradise enables you to create detailed reports exactly how you need them with a simple yet powerful report builder tool. Report modules include:
Infrastructure health
Asset and hardware inventory
License keys
Alerts and active issues reports
Scripts
Remote access reports
Antivirus activity and compliance
Network health and performance
Device addition / removal reports
Patch status and compliance
Software inventory and changes
Windows events
Management notes
Task history
Automatically deploy and configure antivirus across endpoints
Paradise allows you to automatically install antivirus across your endpoints with granular controls over which devices, organizations, and groups receive protection. Paradise can identify which endpoints do not have antivirus and install it — even if the end user removes it.
Monitor your Mac computers in real-time
Our low-footprint agent uses native data acquisition techniques to collect in-depth device health and productivity data from your Mac computers, including:
Processors
Disk and volume information and usage
Memory
Network adapters and utilization
Public and private IP address
Daemons
Processes
Services
User logs
Event logs
Device serial number
Managed Service Desk
24x7x365 US based IT support
Continuous monitoring to keep your organization up and running and protected
Benefit from a wide array of IT expertise and mature knowledge base
Free up your internal personnel to focus on strategic initiatives
Increase your end-user satisfaction and overall productivity
Direct access for end users to submit tickets and receive support